Please notice that special guidelines throughout COVID-19 could affect some info in this factsheet. See our COVID-19 Information here. As a tenant you could have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet summarises the legislation in NSW about locks and safety in rented premises, together with your obligations, the landlord’s obligations, altering locks and ‘reasonable’ safety. If the landlord/agent modifications locks, you may complain to NSW Fair Trading. See Complaining to NSW Truthful Buying and selling and get recommendation from your native Tenants’ Recommendation and Advocacy Service about making use of to the Tribunal (see below). The regulation does not say what ‘reasonable’ safety means. The Tribunal decides this on a case-by-case basis (see ‘Applying to the Tribunal for orders’ below). Within the Sydney metropolitan area, it could mean double- cylinder deadlocks on the primary doors and locks on the windows. Within the interior city, it might additionally imply bars on ground-floor windows but in a rural space, that is unlikely. Ask an insurance firm what locks and safety gadgets it requires earlier than it'll insure your home contents. Write to the landlord/agent and ask that they set up the required locks/units. If the landlord/agent does not set up the locks/gadgets as requested, they may be in breach of their obligation to supply ‘reasonable’ security. Contact your native Tenants’ Advice and Advocacy Service for advice about making an software. You may apply for an order that the landlord install locks or security gadgets to make the premises moderately secure. You will need to apply inside three months after you turn out to be conscious that the premises usually are not fairly secure. You need to apply inside three months after you become aware of the loss or injury. The Tribunal may not order compensation in the event you didn't attempt to limit your losses (e.g. you boarded up damaged home windows and otherwise secured your valuables). The Tribunal can order as much as $15,000 compensation. You possibly can apply for an order that the rent is or was extreme for the time that the premises are not fairly safe. You have to apply in the course of the tenancy. If the Tribunal finds the rent excessive, it is going to make an excessive rent order. See Factsheet 04: Rent will increase for the way to make an extreme rent case. You should clarify to the Tribunal why the order is necessary. Word that the landlord may also apply for such orders - that they might change locks, that they may refuse you a key, that you should give them a key. This factsheet is intended as a guide to the legislation and shouldn't be used instead for legal recommendation. It applies to people who reside in, or are affected by, the regulation as it applies in New South Wales, Australia.
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